Position Available: Client Services Manager - Tax & Business Services

We are seeking an experienced Client Services Manager - Tax & Business Services to join our growing public practice team.

This is a senior client‑facing role responsible for managing a portfolio of clients, overseeing the delivery of accounting and taxation services, and leading and mentoring a team of professionals.

Key Responsibilities

Client Service & Advisory

  • Act as the primary point of contact for a portfolio of business clients

  • Deliver proactive accounting, taxation, and business advisory services tailored to client needs

  • Build long‑term, trusted client relationships based on professionalism and technical excellence

  • Identify opportunities for value‑added services such as business structuring, succession planning, and financial planning

  • Work directly with a Director to manage and develop the client base

Technical & Compliance

  • Review and finalise financial statements, income tax returns, BAS, FBT, and related compliance work

  • Ensure all work complies with Australian Accounting Standards, ATO requirements, and relevant legislation

  • Stay up to date with changes in tax law, accounting standards, and regulatory frameworks

  • Provide technical guidance and support to team members on complex matters

Team Leadership & Development

  • Supervise, review, and support work prepared by accountants and senior accountants

  • Mentor and coach team members, supporting their professional development

  • Assist with recruitment, performance reviews, and staff training

  • Foster a collaborative, inclusive, and high‑performance team culture

Practice & Strategic Contribution

  • Assist Directors with workflow management and resource allocation

  • Contribute to business development activities, networking, and representing the firm externally

  • Support firm policies, procedures, and quality assurance programs

  • Identify and lead process improvements to enhance efficiency and service delivery

  • Collaborate with Directors on strategic planning, firm growth, and client retention initiatives

About You

You are a confident and commercially minded accounting professional who enjoys building client relationships and leading teams.

You will bring:

  • CA or CPA qualification

  • Significant experience in public practice accounting

  • Strong technical knowledge across accounting, taxation, and compliance

  • Proven ability to manage client relationships at a senior level

  • Excellent leadership, mentoring, and people management skills

  • Strong communication, problem‑solving, and time management capabilities

  • The ability to manage competing priorities and meet deadlines

Click Apply or email your application directly to recruitment@bushcampbell.com.au

Position AvailableCristy Houghton